Superior Service and Customer Satisfaction Earn Pearson Automotive of Zionsville, Indiana Another National President’s Award from Ford Motor Company
Zionsville, Indiana, March 15, 2016 – Pearson Automotive is among an elite group of Ford and Lincoln dealerships to be recognized with the 2015 President’s Award by Ford Motor Company. The prestigious award honors dealerships that have excelled in automotive retailing in 2015, by providing exceptional customer service and satisfaction.
Pearson Automotive is extremely honored to be recognized again with this award. The President’s award for Pearson Automotive signifies the company’s ability to live up to its “for a lifetime” tagline. The dealership strives to provide the type of customer service experience that makes customers want to come back “for a lifetime.” Winning this award shows that Pearson’s employees are doing a good job in living up to that motto.
“This award is our second consecutive President’s Award and our fourth in the last six years. Very few dealerships win this award across the U.S., which makes it an even greater honor to be a multi-year recipient. I am proud of all of our employees who have contributed to this success,” says John Pearson, President of Pearson Automotive. “This award comes from our customers, which makes it even more meaningful.”
The President’s award was first established in 1998 to create recognition for those that take service and customer satisfaction to be the focus of their dealership’s efforts. Dealerships become eligible through survey responses from customers related to their sales and service satisfaction.
“In order to achieve the President’s Award, dealers must exceed customer expectations every day in every department. The pursuit of excellence is not for the faint of heart – it requires passion, tenacity and, of course, hard work. This prestigious award salutes those top-performing Ford and Lincoln dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction – in both sales and service – in automotive retailing,” said Regional Sales Manager with Ford Motor Company, Greg Ruminski.
Out of more than 3,000 Ford and Lincoln dealers in the U.S., only 10 percent receive the President’s award.
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